Terms of Service

Last updated: 31 July 2026 · Effective: 31 July 2026

1. Agreement

These Terms of Service govern your use of https://burz.jaivis.co.ke and, together with any signed service agreement, the cleaning services supplied by Burz Facility Services of 748 Summitt Street, Montgomery, Alabama 36106. By using this website you accept these terms. If you do not accept them, please do not use the site.

2. Nature of the website

This website is informational. Prices shown are indicative starting ranges for the Montgomery, Alabama market and do not constitute a binding offer. A binding price exists only in a written quote issued by us after an on-site walk-through, and accepted by you in writing.

3. Enquiries and quotes

• Submitting the contact form creates no contract and no obligation on either side.
• Written quotes are valid for 30 days from issue unless stated otherwise.
• Quotes assume the building condition observed at the walk-through. If conditions have materially changed by the start date, we will re-quote before commencing rather than invoice a surprise.

4. Service agreements

• Contract cleaning begins after both parties sign a service agreement containing the task matrix, frequency chart and monthly price.
• An initial period of 90 days applies. Thereafter the agreement continues month to month.
• Either party may terminate with 30 days' written notice after the initial period. No cancellation penalty applies.
• We may adjust pricing once per contract year with a minimum of 45 days' written notice. You may terminate without penalty if you do not accept an adjustment.
• Services are suspended on federal public holidays unless your agreement specifies otherwise; suspended visits are credited or rescheduled.

5. Your responsibilities as a client

• Provide safe, lawful and timely access to the premises, including keys, codes or badges as agreed.
• Tell us in writing about hazards: chemicals, machinery, biohazards, structural issues or aggressive animals on site.
• Secure cash, jewellery, controlled substances, firearms and confidential documents. We ask crews never to move or handle such items.
• Provide access to water and electricity for floor and carpet equipment where required.
• Notify us of changes to your building, headcount or hours that materially affect the scope.

6. Our responsibilities

• Perform the tasks in your matrix at the agreed frequency, to the standard defined in the agreement.
• Supply all labour, equipment, chemicals and safety data sheets.
• Employ only screened, trained and insured personnel.
• Maintain general liability, janitorial bond and workers' compensation cover and provide certificates on request.
• Deliver a scored monthly inspection report to contract clients.

7. Payment terms

• Contract clients are invoiced monthly in advance; payment is due net 15 days from invoice date.
• One-off and project work requires a 30% deposit, balance due on completion.
• Accepted methods: ACH bank transfer, business cheque and major credit cards (a 2.9% processing fee applies to card payments).
• Invoices unpaid after 30 days may attract a late fee of 1.5% per month on the outstanding balance, to the extent permitted by Alabama law.
• We may suspend service on accounts more than 45 days overdue after written notice.

8. Damage, loss and claims

If our crew damages your property, report it in writing within 5 business days. We will inspect, and where we are responsible we will repair, replace or compensate through our insurer. We are not responsible for pre-existing damage, ordinary wear, damage caused by defective fixtures, or damage to items we asked you to secure and you did not. Our total liability is limited as set out in section 10.

9. Non-solicitation of staff

Training a janitorial technician is expensive. For the duration of your agreement and for 12 months afterwards, you agree not to directly employ or engage any Burz employee who has worked at your site, except with our written consent or on payment of a placement fee equal to three months of that employee's wages.

10. Limitation of liability

To the maximum extent permitted by Alabama law, our aggregate liability arising out of the services in any 12-month period is limited to the total fees you paid us in that period. Neither party is liable for indirect, incidental, special or consequential loss, including lost profits or business interruption. Nothing in these terms limits liability for personal injury or death caused by negligence, or for fraud.

11. Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including severe weather, tornado or flood events affecting central Alabama, fire, utility failure, epidemic, civil disturbance or government action. Affected services are rescheduled or credited.

12. Website use

• All text, photographs, layout and code on this website are owned by or licensed to Burz Facility Services and may not be copied or republished without written permission.
• You may not attempt to gain unauthorised access to the site, introduce malicious code, scrape content at scale, or use the site for any unlawful purpose.
• The site is provided "as is". We make no warranty that it will always be available or free of error.

13. Governing law

These terms are governed by the laws of the State of Alabama, United States, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Montgomery County, Alabama. Both parties agree to attempt good-faith resolution directly, and then through mediation in Montgomery, before commencing litigation.

14. Changes to these terms

We may amend these terms. Changes take effect when posted here. Where a change materially affects an active client, we give at least 30 days' written notice by email.

15. Severability and entire agreement

If any provision is found unenforceable, the remainder continues in force. A signed service agreement, together with these terms and the policies linked from this website, forms the entire agreement between us and supersedes prior discussions.

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How to reach us about this policy

Burz Facility Services
748 Summitt Street, Montgomery, Alabama 36106, United States
Email: support@burz.jaivis.co.ke
Telephone: +1 925 585 3363
Responsible person: Susan Miller, Owner & Managing Director